Luck is the meeting of preparation with opportunity.

“Times they are a-changing ”.. and changing at a pace which may leave many breathless ! In this intensely competitive and dynamic workplace training – and re-training – has the MOST vital role of keeping Staff up to date with the latest Technologies and Management Processes.

A skilled, trained workforce can dramatically improve bottom line performance, adding value to products and services and making it easier to compete internationally. Satisfied and motivated workers mean higher levels of staff retention, lowering the costs of recruitment.

Put bluntly – train or be left behind !! More so than ever before the modern world supports the survival of the fittest but fittest as in mental preparedness and skill levels.

The tremendous opportunities we see around us are there only for those properly equipped and trained to take advantage of them !

We offer Training Modules highly customized to the Client’s unique environment. The Training is preceded by a thorough assessment and evaluation of the requirements and followed up for a mutually agreed term so that the skills are not only imparted but imbibed well.

The Methodology adopted is a judicious mix of Theoretical Inputs, Structured Exercises, Brainstorming, SRTs, Roleplaying and Games etc., including Outbound exercises, where appropriate.

The Training Programs we offer include :

Developing a Winning Attitude ( the HEART of any Training Programme ! )

Communication Labs including modules on :
- Spoken/ Written English
- Telephone Etiquettes
- Listening Skills
- Body Language and Voice Modulation

Selling Skills Training
- Basic Selling Skills
- Customer Care
- Effective Negotiation Skills – developing a Win-Win Strategy

Training Programs for Retail Front Line Personnel
- Behavioral skills
- Oral Expression
- Teamwork
- Customer Interface Skills& Customer Services.

Personality Development, including modules on :
- Self Motivation
- Stress and Anger Management
- Time management
- Developing Emotional Intelligence
- Developing and inspiring Trust
- Dealing with Change
- Presentation Skills

Managerial / Supervisory Skills
- Team Building - Building & Maintaining Effective Teams, including Outbound/offsite training for teambuilding and leadership
- Business Writing Skills
- Employee Appraisal & Performance Management
- Grooming , Motivating and Retaining High Performers
- Motivational and Coaching Skills
- On the Job Counseling Skills & Giving Constructive Feedback
- Effective Leadership Development
- Basic Management Orientation for non-managerial staff

Programs for Senior Management
- Vision & mission building exercises
- Building Strategic Competitiveness
- Strategic Simulation Games
- Value based Management
- Coaching and Mentoring for Senior Managers/CEOs

Programs for the HR Executives
- Power Interviews for Hiring Outstanding Employees
- Competency Based Interviewing/Behavior Event Interviewing
- Psychometric Profiling

For initial discussions about YOUR Training Requirements kindly speak to Hardeep Sodhi at :
Delhi Cell 98102-90988 !

Location : 27 G Sector Eight, Jasola ( Near Apollo ) New Delhi 110 025
Phone : 91-11-41402153
Personal Visits : ONLY by Appointment please !! Speak to Hardeep Sodhi on Cell 9810290988 for the same

Copyright © 2007 MMM Incorporated
Last modified: 07/09/11